Police Department Staff
Andover Police Department is comprised of the following sections:
The Patrol Section is responsible for the daily patrol of the City of Andover, including responding to Calls for Service, traffic enforcement and education, accident investigation, and criminal and traffic investigations.
The Patrol Section is comprised of four teams of officers that work 12-hours shifts and are supervised by a Watch Commander. Overall supervision of the Patrol section rests with the Operations Commander.
The Investigations Section is responsible for the investigation of all cases assigned to their section. The Investigations section also includes Property and Evidence Processing.
The Investigations Section is supervised by the Investigations Lieutenant.
Special Services Division
The Special Services Division is responsible for CALEA re-accreditation, School Resource Officers, and Professional Standards.
The Special Services Division is supervised by the Special Services Captain.
Andover Emergency Communications is responsible for receiving all Calls For Service from the public, both 9-1-1 calls and administrative calls, and for radio communications with all Andover Police Department members. Andover Emergency Communications also provides dispatching service for Andover Fire and Rescue.
In addition to Emergency Communications, Communications Officers are responsible for all case management and reports for the Andover Police Department, including Records Management, data entry, copies for the public, courts, insurance companies, and attorneys.
Each Communications Officer is assigned to a Patrol team supervised by a lieutenant and overall responsibility rests with the Operations Commander.