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Department Policies (General Orders)
ANDOVER POLICE DEPARTMENT
GENERAL ORDER’S MANUAL
The Andover Police Department’s General Order’s Manual, comprised of policies, procedures and regulations, sets forth the department’s standards, values, and expectations. Its policies, procedures, regulations, core values, and mission statement contained within exist to maintain high levels of professional conduct, as well as, internal guidance for employees of this Department. However, it should be understood that law enforcement is dynamic and it is not possible to anticipate every circumstance that may confront an employee.
THE ANDOVER POLICE DEPARTMENT’S GENERAL ORDER’S MANUAL:
last revision: Nov. 20, 2015
GENERAL ORDERS
Management M1000
ADMINISTRATION...M1100
Responsibility & Authority of Personnel...M1102
Direction - Command Protocol...M1104
Written Directive System...M1105
Complaints & Internal Investigations...M1107
Victim/Witness Assistance...M1108
Reserved for Future Use...M1112
Administrative Reports...M1114
Property Management-Department Owned Property...M1115
Keys to Police Building...M1116
Records-Administration...M1118
Field Reporting and Management...M1119
PERSONNEL...M1200
Standards of Conduct...M1201
Personal Equipment & Apparel...M1202
Patrol Assignments & Watch Briefings...M1203
Employee Assistance Plan...M1204
Selection of Personnel...M1206
Employee Performance Review System...M1208
Disciplinary Procedures...M1209
Position and Salary Classification Plan...M1212
Personal Appearance and Grooming...M1213
Compensation & Benefits...M1215
Performance Recognition Awards...M1218
Social Networks, Social Media & Personal Web Pages...M1219
Military Deployment & re-entry...M1220
Specialized Assignments...M1222
TRAINING...M1300
Training Organization & Administration...M1301
Field Training Program...M1303
In-Service, Briefing & CALEA Training...M1304
Firearms Training Simulator...M1306
OPERATIONS O2000
ORGANIZATION...O2100
Emergency Vehicle Operations...O2101
Reserved for Future Use...O2104
Reserved for Future Use...O2105
Biased Based/Racial Profiling...O2106
Personally Assigned Vehicles...O2107
Reserved for Future Use...O2108
Reserved for Future Use...O2112
Patrol/Special Use Vehicles...O2113
In-Car Mobile Video Recorders (MVR)...O2115
Reserved for Future Use...O2117
ALCOHOL RELATED...O2200
Alcohol Enforcement Countermeasures...O2202
ARREST/DETENTION...O2300
Interaction with the Mentally Ill...O2303
Consular Notification & Access...O2307
FIELD SITUATIONS...O2400
Vehicle Towing & Impoundment...O2409
Severe Weather Procedures...O2415
INVESTIGATIONS...O2500
Reserved for Future Use...O2506
Reserved for Future Use...O2510
Reserved for Future Use...O2518
Missing Person - Child...O2521
TRAFFIC...O2600
Reserved for Future Use...O2601
Reserved for Future Use...O2602
Traffic Law Enforcement...O2603
Traffic Accident Investigation...O2604
Emergency Accident Reporting Plan...O2605
Traffic Direction & Control...O2606
Traffic Ancillary Services...O2607
Reserved for Future Use...O2608
Reserved for Future Use...O2609
Speed Measuring Devices...O2610
WEAPONS...O2700
Reserved for Future Use...O2706
INTERAGENCY COORDINATION...O2800
Municipal Court Security...O2801
All Hazards Disaster Contingency Plan...O2802
Reserved for Future Use...O2803
Reserved for Future Use...O2804
COMMUNICATIONS...O2900
Communications Training Program...O2901
Telephone Answering and Initial Call Processing...O2903
Performance Measurement Program...O2904
Quality Assurance Program...O2905
Expectations of Privacy...O2906
Disaster Recovery Plan...O2907
PROGRAMS...P3100
Reserved for Future Use...P3101
Police Chaplain Program...P3102
Community Outreach Program...P3103
Neighborhood Association Liaison Program...P3104
Vacation Watch Program...P3105
Open Garage Door Program...P3106
Student Intern Program...P3107
Good Morning Andover Program...P3109
Traffic Calming Measures...P3110
Welcome to Andover Program...P3111
Child Restraint Inspections...P3112
Citizen Satisfaction Surveys...P3113