What does "reverse 911" hybrid mean?
First, Reverse 911™ is a brand name. Similar to "Google" it has been used generally, but it is a specific product name. In the original "reverse 911" system, a 911 Central used the registrations of home land-lines to reverse call from the 911 center to the homes. Today, less than 50% of households have traditional land-lines. Cell phone and Voice over IP phones are not available for a 911 center to use. Therefore, Andover has chosen to use Everbridge, and we populated our database with a commercially available "white pages" listing. While this is far from complete, it is a starting point. We combine that with an "opt-in" portal that allows citizens and businesses to register any number and/or address they wish to receive our Alerts.

Show All Answers

1. What is Alert Andover?
2. What does "reverse 911" hybrid mean?
3. If more than one person registers an address, will we receive multiple Alerts?
4. I received an Alert, now what?