I have an old cell phone that no longer has service can I still call 9-1-1?
Yes all phones are still capable of dialing 9-1-1 even without service. As long as the phone has a battery and it is charged it will call in an Emergency. With this in mind the Andover Communications Officers request that if you give your small child an old cell phone please remove the battery from it as children playing with phones tend to dial all kinds of numbers and we receive frequent calls of this nature. But if it does happen don’t worry and just stay on the line and let the dispatcher know it was an accident, they are very understanding.

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1. How do I provide feedback (Positive or Negative) about an employee of the Andover Police Department?
2. What are the minimum qualifications to become a police officer for Andover.
3. What are the rules for dogs in Andover?
4. How and where can I register my dog with the City of Andover?
5. Are Andover’s dog parks open to anyone, including non-residents?
6. How many officers does the Andover Police Department have?
7. What hours are the police department open?
8. What is the curfew in Andover?
9. Where and how can I pay for a ticket?
10. Does this police department permit citizens to ride with police officers?
11. What can I do about traffic concerns in my neighborhood?
12. How do I get a Protection from Abuse (PFA) or a Protection from Stalking (PFS) order?
13. I have an old cell phone that no longer has service can I still call 9-1-1?
14. What are the rules for restricted driver’s licenses?
15. Why do I sometimes get asked to hold when I call 911?
16. Do we provide fingerprinting services to the Community?