Why is it taking so long for my complaint to be addressed?
The Environmental Officer must follow due legal process as directed by national, state and local ordinances. Due process can be tedious and time consuming. The violator or defendant has specific rights and must be allowed a certain amount of time to resolve a violation. In some cases, making contact with a property owner or tenant is also difficult. These and other issues cause compliance, at times, to be a lengthy process.

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1. Does the Environmental Officer respond to every complaint?
2. Why is it taking so long for my complaint to be addressed?
3. How can the City tell me what I can do with my property that I personally own?
4. If I am contacted by the Environmental Officer regarding a violation, can I know who complained about my property.
5. Can the Environmental Officer give a citizen another property owner’s name and/or provide assistance with contacting that property owner?