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  3. Fire Department Satisfaction Survey

    Andover Fire Rescue is committed to providing high quality customer service. Please take a few moments to rate your service experience.

  4. Prior to your most recent contact with Andover Fire Rescue, have you had any previous contact with this department?

  5. Was the call medical in nature?*

  6. Dispatcher's Customer Service (Professional, Understanding, Compassionate & Responsive)

  7. Dispatcher's Accuracy (Prompt & Timely Handling)

  8. Considering this most recent contact, please rate Andover Fire Rescue in the following areas:

  9. Fire Fighter's Appearance

  10. Fire Fighter's Professional Conduct

  11. Fire Fighter's Concern (Compassion)

  12. Fire Fighter's Ability to Put You at Ease

  13. Fire Fighter's Knowledge

  14. Fire Fighter's Response Time (if applicable)

  15. Fire Fighter's Helpfulness

  16. Quality of Andover Fire Rescue

  17. Would you like to leave any additional comments?

  18. Would you like to be contacted?

  19. Your information (Optional)

  20. Leave This Blank:

  21. This field is not part of the form submission.