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Alert Andover FAQs

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1. What is Alert Andover?

Alert Andover is a "reverse 911" hybrid mass notification system to send both emergency and informational messages to citizens and businesses who have "opted in" to the program.

2. What does "reverse 911" hybrid mean?

First, Reverse 911™ is a brand name. Similar to "Google" it has been used generally, but it is a specific product name. In the original "reverse 911" system, a 911 Central used the registrations of home land-lines to reverse call from the 911 center to the homes. Today, less than 50% of households have traditional land-lines. Cell phone and Voice over IP phones are not available for a 911 center to use. Therefore, Andover has chosen to use Everbridge, and we populated our database with a commercially available "white pages" listing. While this is far from complete, it is a starting point. We combine that with an "opt-in" portal that allows citizens and businesses to register any number and/or address they wish to receive our Alerts.

3. If more than one person registers an address, will we receive multiple Alerts?

Maybe... Alert Andover will cross reference addresses with registered users. If several users have registered the same phone number, such as a home phone, the home phone will only be called once. However, if several different users at the same address have registered different cell phone numbers, each cell phone will receive its own Alert.

4. I received an Alert, now what?

If you received an Alert, and received it in the correct manner (phone call, text, email), act on the information as needed. Do NOT call 911 unless instructed (or you have a direct emergency). Communications Officers may be busy handling the situation that prompted the Alert. The Alert should include necessary information and/or directions.

If you did not receive the Alert in the correct manner, contact 316-733-5177 ext. 0 and leave a message that your contact information needs correct and someone will return your call when possible to assist you.

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Building Inspection

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1. Why are building codes important?

Building Codes were put in place by government in reaction to citizen demand. This demand arose from a number of building disasters which have occurred over the years. The codes are “prescriptive” in that they provide written instructions for safe building construction. This eliminates the need for engineering and architectural fees for home construction. The prescriptive design standards account for earthquake damage, wind loads, snow loads, climate and soil factors. The code standards also provide for protection against decay and provide minimum standards for human habitation. For additional information, see below. International Code Council (ICC)

2. What is the process for obtaining a permit for commercial, industrial, institutional or multifamily construction?

Everything you need is in the Commercial Plan Review Application Packet here

3. Where can I obtain a plot plan?

There may already be an existing plot plan for your property in our records. Contact the Building Inspection Administrative Assistant at 316-977-9422 to inquire.

4. What forms are available for download?

All of our forms can be found here

5. What are the current codes which are applicable to construction work performed in Andover?

The list of applicable codes can be found here

6. What should I consider when hiring a Contractor to do work on my property?

1. Make sure the Contractor has a current license in Andover.
2. Make sure the Contractor pulls a permit. He/she should be able to furnish a copy.
3. Make sure the Contractor obtains all necessary inspections.
4. Pay when the project is complete and final inspection has been performed.
5. If you have any questions, call City Hall at 316-733-1303 or email bldg-insp@andoverks.com

7. What are the consequences of not complying with code requirements?

a. Faulty work could jeopardize the safety of the building occupants. For example,
improper gas piping or electrical wiring could result in a fire.
b. Depending on the terms of the policy, Property insurance coverage may be jeopardized if all code requirements are not met.
c. There could be problems selling the property. For example, home inspections are commonly performed for closings. These may fail causing delays and additional expenses.
d. Ultimately the City of Andover can pursue legal action against code violators.

8. Is there anything I should specifically look for in homes built before current codes were enacted?

a. Emergency Escape and Rescue Openings – EERO’s- may not exist in basements or basement bedrooms. These are important safety features which allow occupants to escape from the basement or emergency personnel to enter the structure for rescue operations.
b. Smoke Detectors. Under current codes, multiple smoke detectors are required at multiple locations in a typical home. These must be interconnected so all sound alarm when any one is triggered by smoke or heat.
c. Aluminum Wiring. This condition is relatively uncommon in Andover, but may exist in homes built before or during the early 1970’s. This wiring material is no longer allowed under current codes due to the increased risk of fire. A licensed electrician may be able to make improvements which mitigate this risk.
d. Foundation Problems

9. What are the concerns and process associated with building a residential deck?

a. Decks are generally constructed of wood. In contrast to the wood framing of a typical home, decks are exposed to the weather and subject to deterioration which ultimately results in an unsafe structure.
b. Decks over 30 inches above grade must have a guard around the perimeter.
c. Andover recognizes the City of Wichita deck standards, which is based upon the
America Wood Council’s (AWC’s) publication AWC DCA6-09 “Prescriptive Residential Wood Deck Construction Guide.”
d. Roofs constructed over decks are also of concern for adequate structural integrity.

AWC DCA6-09 “Prescriptive Residential Wood Deck Co

10. Is a permit required for roof replacements?

A permit is only required for re-roofing “during a disaster or major damage due to storm conditions.” Per Ordinance 1387. if a Contractor is retained to perform re-roofing construction, that Contractor shall be licensed in accordance with Kansas Statutes Article 6. – Consumer Protection, K.S.A. 50-6,122, and following. Property owners are wise to withhold all payments for construction until such time as the work is satisfactorily completed.

11. If a house has foundation or settlement problems, what are the concerns and procedures to remedy the problems?

The soils native to the Andover area are considered expansive clays. This means that water moves through the soil very slowly, and the soil may settle under loads very slowly. The soil may expand with increased water content and “push” the footing or foundation upward. Over a long period of time, the soil may settle and/or uplift in differing amounts which may cause substantial damage to the footing/foundation system.

The analysis of the factors involved in these problems, as well as the design of cost effective solutions, is complex. The analysis involves considering the specifics of the soil on site, depth and width of footing and foundation wall, material of construction, structural damage, surveys of actual structure movement, grading and drainage around the perimeter of the house, condition of structural elements within crawl space, evidence of cracking or deflection of basement walls, evidence of water in basement, and possible other considerations.

There are a wide variety of remedies which are in part dependent upon proper analysis of the problems. These could include grading around the house and re-directing downspouts or roof drainage away from the foundation. It is possible to jack up a structure and remove and reconstruct footings and foundation walls to bring them into code compliance. This is very costly, and it is common to provide additional support to the house foundation in lieu of complete reconstruction. This option requires a Kansas Professional Engineer stamp of the drawings for the foundation repair.

All footing and foundation repair work, with limited exceptions such as tuck-pointing of block walls, will require a licensed contractor, a permit, City inspections, and engineered plans. It is up to the homeowner to perform due diligence in selecting the contractor and engineer to perform the work.
Homeowner choices include:
a. Retain a Kansas Professional Engineer to evaluate the site and footing-foundation problems, then design a solution. The homeowner may then solicit bids from various contractors to perform the specified work.
b. Seek proposals from various contractors, who will retain an engineer as needed.

Contracting practices which protect homeowners include the following:
a. Solicit multiple proposals
b. Check contractor references
c. Verify that the contractor is licensed, pulls the required permits, and obtains inspections
d. Ask the contractor for verification that he is addressing all code deficiencies, including site drainage, attachment of structure to foundation, etc.
e. Do not agree to pay until the work is completed satisfactorily

12. When is a Contractor’s license required for a Contractor to perform work for a property owner or tenant?

a. The general requirement is that if the work requires a permit, and the Contractor does not own the property, then the Contractor must be licensed in Andover, Kansas.
b. A property owner should not obtain a permit for work a Contractor is to perform.
c. A contractor, simply defined, is a person who takes money in exchange for performing construction work. Ordinance 1385, 4-104, Contractor licensing requirements.
Click here for a copy of the Ordinance.

13. How does a Contractor licensed in Andover access the Andover Permit and Inspection tracking software, MyGov?

At the time a license is obtained or renewed, written instructions are provided to facilitate access. At any time after that, the Contractor may contact the Building Inspection Administrative Assistant at 316-977-9422 to obtain the information again.

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City of Andover FAQs

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1. What are City Hall hours?

8:00 - 4:30 Monday - Friday More...

2. What is the current sales tax in Andover?

The current sales tax rate for Andover is 8.5%.

3. Can I drive my ATV/Golf Cart/Utility Vehicle on City Streets?

The City of Andover allows limited use of ATV/Golf Carts/small Utility vehicles on some City streets. There is a one-time $25 City registration required, as well as proof of insurance. Information and registration is available at Andover Police Department. More Information

4. How do I find the zoning of a piece of property?

Contact City Hall for any zoning questions. The Zoning Department can be reached at 316-733-1303, ext. 424.

5. Where is Andover Kansas?

Andover Kansas is located in the Wichita metropolitan area on the west edge of Butler County. For a map click here. More...

6. What is the City of Andover Property Tax Rate?

The 2016 mill levy for the City of Andover was 38.525 mills.

7. When are City Council Meetings?

City Council meetings are held on the second and last Tuesday of every month at 7 PM at Andover City Hall. A workshop meeting is held the evening before the regular meeting on the last Tuesday of the month. Workshop meetings are at 6 PM at the Lodge in Central Park. The public is welcome to attend both meetings.

8. Is the City of Andover hiring?

The City of Andover lists all open employment positions at www.HRePartners.com The City of Andover is an Equal Opportunity Employer.

9. Who is on the City Council?

Pictures and contact info for each of the 6 city council members and mayor can be found at www.andoverks.com/citycouncil

10. What options do I have to pay my utility bill?

Residents have many options for how they can pay their monthly utility bill including mailing it, dropping it off at city hall, and paying online. visit www.andoverks.com/utilitybill for more details.

11. How do I find what my specials are?

Contact Donna Davis at City Hall at 733-1303 ext. 414 or email her by clicking HERE

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Code Enforcement

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1. Does the Environmental Officer respond to every complaint?

The Environmental Officer will respond to every complaint and will issue notifications and/or violations as warranted.

2. Why is it taking so long for my complaint to be addressed?

The Environmental Officer must follow due legal process as directed by national, state and local ordinances. Due process can be tedious and time consuming. The violator or defendant has specific rights and must be allowed a certain amount of time to resolve a violation. In some cases, making contact with a property owner or tenant is also difficult. These and other issues cause compliance, at times, to be a lengthy process.

3. How can the City tell me what I can do with my property that I personally own?

State and local ordinances have been enacted for all types of health, life and safety issues. Many of these laws and ordinances often do not, on the surface, make sense to the general public. If you ever have a question regarding the reasoning and/or justification of a specific code, feel free to contact City Hall.

4. If I am contacted by the Environmental Officer regarding a violation, can I know who complained about my property.

The Environmental Officer will not give out complainant information to anyone.

5. Can the Environmental Officer give a citizen another property owner’s name and/or provide assistance with contacting that property owner?

The Environmental Officer is not allowed to give out any type of property owner information based on the possible perception of a conflict of interest. Property owner information can be obtained through the County Register of Deeds office.

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Fire Department

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1. Why does a fire truck come when you call for an ambulance?

Firefighters can and do get there first, and time is critical in a medical emergency. Every Andover Fire fighter is cross-trained in Emergency Medical Services.

In the early days, fire stations were strategically located so the crews could quickly get to burning buildings. Obviously, time is an important aspect of firefighting, because flames can rapidly spread through a building. The ability to quickly respond to a fire provides more time to rescue people inside, and save property by suppressing the blaze in the early stages. It soon became apparent that the firefighter's ability to "get there fast" could be used for other types of emergency response, such as heart attacks, strokes and trauma.

Four minutes is a critical time frame for someone who has experienced a heart attack, injury, or other illness that makes them stop breathing. The heart and brain have a better chance of full recovery if they receive oxygen in four minutes or less. After that, a person can suffer brain damage or worse. Our firefighters, many of them educated to the level of paramedic, can use life saving techniques including defibrillation and medications to help prevent death or permanent injury. These life saving techniques are much more effective if they can get to a patient within the first four minutes.

The Andover Fire Station is part of a much larger dispatch system. The system is designed to provide adequate emergency coverage for the citizens who live here, by carefully managing response resources. Fire stations are not isolated or randomly located. They are strategically positioned to provide the best coverage with the least expenditure of resources.

2. Why does the Fire Department bring the fire engine just for a simple inspection?

Two reasons: First, these inspections are conducted by on-duty engine companies that must be ready to respond to an emergency call from the field. Second, an important part of the value of the public safety inspection is to familiarize your local firefighters with the buildings and business in Andover. While they check for hazards and consult with business owners on how best to eliminate or minimize the likelihood of a fire, they also familiarize themselves with access points and the layout of the facility.

3. Why do firefighters break out windows and cut holes in roof during a fire?

Firefighters ventilate smoke, superheated, poisonous, or explosive gases for safety and visibility. This allows firefighters to get inside the building to find and extinguish the fire, thereby reducing property damage. This also reduces the chance of a possible dangerous explosion.

4. What are the Fire Department Hours?

Andover Fire is staffed 24 hours a day 7 days a week. The department business hours are from 7AM to 5PM 7 days a week. If you have an emergency please call 911. The headquarters phone number is 733-1863.

5. Can I get my blood pressure checked?

Yes you can. Stop by the headquarters station at 911 N. Andover Road between 7AM and 5PM 7 days a week and a member will be happy to assist you.

6. Why do you block traffic lanes at auto accidents?

We block traffic lanes for the safety of our personnel and our patients. Blocking extra lanes keep our personnel safe when they go back to our apparatus to get more equipment and help protect the victim we are trying to stabilize. Over 25 firefighters are killed or injured each year while working at incidents on streets and highways.

7. Why am I not supposed to drive over a firehose?

The hose can be damaged causing the water to be interrupted and possibly causing injuries or death. Any hose that is driven over without protection has to be taken out of service and tested.

8. Why do I need to keep weeds and bushes away from fire hydrants on my property?

Weeds and bushes should be kept three feet from fire hydrants for visibility and accessibility.

9. How do I schedule a Fire Drill?

Training is provided by Andover Fire Department. We can assist you in organizing and conducting an orderly evacuation, and evaluating results with management of the facility. To schedule a Fire Drill contact AFR Fire Marshal at (316) 733-1863

10. What if I smell Gas in my home?

Get out of the house and call 9-1-1. The use of a phone could cause the gas to ignite if you call from inside the house.

11. Why do firefighters work 24-hour shifts?

It would take more firefighters to cover 8 hour shifts. Firefighters at Andover work a 56 hour work week and the 24 hour shift allows this. This type of schedule is the most cost-effective work schedule to provide fire protection and is the most common.

12. Why do we see fire department crews at the store?

Because the crews work a 24-hour shift, they must eat their lunch and dinner at the station. At times firefighters all eat the same meal, as a group. The crews pay for their food out of their own pockets. So, after the equipment is checked and the housework completed, one of the fire trucks will then make a quick trip to the grocery store to purchase the food for the shift. All crews remain in service to respond to calls during this time.

13. What other responsibilities do firefighters have other than fighting fires?

Emergency calls represents only about fifteen percent of the work of a typical fire department in Andover. The number of residential and commercial fires has steadily decreased over the years due to a variety of factors including improvements in construction, a greater public awareness of the risk factors leading to fires and a significant reduction in smoking nationwide. Fires, however, are only some of the emergencies to which the Fire Department responds. Nearly sixty-five percent of the Fire Department's emergency responses are, in fact, calls for medical aid, including illness/accidents at home and work, and injuries resulting from vehicle crashes. Other calls for emergency response involve hazardous materials releases, technical rescues, response to fire alarms and other calls for public assistance. Firefighters also spend much of their time maintaining equipment, doing routine public safety inspections for businesses and rental housing, training for all types of emergency responses and filling out the reports and paperwork associated with these activities.

14. What should I do when I see or hear an emergency vehicle coming towards me when I'm driving?

When it is safe to do so, you should pull over to the right and stop until all emergency vehicles have safely passed. If you cannot safely maneuver to the right, simply stop and stay stopped so the vehicles can go around you safely.

15. My smoke detector is chirping, what does that mean?

Most modern smoke detectors will chirp to alert you the batteries are low. If this happens, you should replace the batteries and test your smoke detector. Smoke detectors can be purchased at any hardware or large commercial department store.

16. How often should I change the batteries in my smoke detectors?

Change the batteries in your smoke detectors every 6 months. An easy way to remember is to change batteries when you reset your clock for daylight savings time.

17. Does the Fire Department fill fire extinguishers?

Andover Fire Department is not equipped to fill fire extinguishers at this time. However, you can find local fire extinguisher businesses in the yellow pages to refill them.

18. Can I have recreational fire in my backyard?

If you follow our Burn policy, you can have a recreational fire in your backyard.

Click HERE for open burning information. 

Click HERE for the control burn permit process. 

Burn permit Rules

19. How much do I have to pay if a Fire Truck responds to a fire at my property?

Fire Engines and Ladder Trucks are supported by taxpayer revenues. There is no charge for these pieces of equipment.

20. Why is my Fire Hydrant flowing water?

Why is my Fire Hydrant flowing water?

The City of Andover is provided potable & public safety water by the City of Wichita Water department & Butler County Water District #5.  Below are a couple of reasons that a Fire Hydrant might be flowing water…

1. There are routine water system flush out operations that occur to maintain the health of the overall system ensuring proper water quality.
2. There might be scheduled or emergency maintenance in the neighborhood or somewhere upstream in the delivery system and crews need to flush or drain the affected area.

In these situations, look up & down the block to see if there is a Fire truck or a water service truck working in the area.  If not, give us a call 316-733-1863 and we will investigate & follow up.  

Additionally, Andover Fire-Rescue (AFR) conducts annual fire hydrant service inspections. Each year we operate every one of the hydrants in our response area and pressure test approximately 40%. We do this for the reasons listed below.

1. This is a requirement by the insurance companies and a national standard.
2. We exercise the mechanical portions of the valve assembly, ensuring proper operation in an emergency.  We report hydrants in need of maintenance to proper authorities.
3. We flush the water system, expelling potentially stagnant water.  This also eliminates any particles and sediment that may have collected in the system hydrant assemblies that could damage firefighting pumps and appliances, assuring a good source of firefighting water.
4. We are able to obtain pressure & flow measurements in gallons per minute that allow us to calculate available firefighting water supplies.  This is an element used in the insurance industry, as well as fire pre-planning for residential and commercial developments.  This data is also shared with water system managers so they can evaluate the health of the system over time.
5. AFR uses this time to meet certain training benchmarks for our staff.
6. AFR also uses this time to enjoy time with our neighbors.  If you see us flushing & testing, feel free to chat with us. (Please be alert to the situation & surroundings. A water stream of 500-1000 gallons per minute can cause injury)

What can you do to increase safety for AFR staff and yourselves?

1. Watch out for us in traffic!  One of the most dangerous things we do throughout our day is work in traffic.  Please watch out for us!
2. Understand that the water flowing from a hydrant is coming out at tremendous force.
   1. Do not walk or drive through the direct stream.  It WILL damage your property or you!
3. If you are coming over to say hi, please keep control of the children and do not let them into the water stream without approval from your firefighters.
4. Watch for wet and slick areas created by the discharge of water.

If you see a hydrant flowing water for no apparent reason, leaking significantly, blocked by cars or landscaping,  or otherwise damaged PLEASE give us a call 316-733-1863 and we will look into the situation.

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Municipal Court

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1. Will I have to pay court costs even if I don’t go to court?

Yes, within the $90.00 labeled as court costs are State Mandated fees that must be collected on every citation, regardless of appearing in court or simply paying the fine.

2. Does your court offer community service if I don’t have the money to pay my fine?

At this time we currently are not offering community service, but that does not mean that will not be a possibility at a later time.

3. How soon will I get my Driver’s License reinstated after I pay my fines?

Once all of your court requirements are met the appropriate paperwork will be submitted to the State of Kansas. That will typically take 7-10 business day from the time of receipt to process the requests.

4. What Plea Options Are Available?

Guilty: You admit to the act you are charged with, and admit that the act is unlawful, and that you
have no defense for the action you committed.

Not Guilty: You deny that you committed the unlawful act you were charged with. At
that time it becomes the responsibility of the city to prove your guilt in trial.
Everyone is presumed innocent until proven guilty beyond a reasonable doubt.

No Contest: You have the option to plea no contest to the City’s charge. Upon a plea of no
contest, the Judge will enter a finding of guilty and order a fine, jail time or other
sentence. A plea of no contest is not an admission of guilt or fault and cannot be
used against you in a civil suit for damages.

5. How may I appeal my verdict?

Anyone found guilty in the Andover Municipal Court has a right to appeal the conviction to the Butler County District Court, El Dorado, Kansas.

To appeal, the defendant must post an appearance bond in an amount determined by the Municipal Judge, file proper notice with a municipal court clerk, serve notice on the City Prosecutor and appear in Butler County District Court, El Dorado, Kansas.

These requirements are subject to a specific time limit which must be complied with by the defendant.

6. How do I pay for a fine or fee?

You can pay your fine or fee in person by going to the Municipal Court located in City Hall at 1609 E Central during business hours or you may pay online by clicking the following link: www.andoverks.com/onlinepayments

You will need to have your citation number.  Payment types accepted are: cash, check, debit/credit card.  Please note, if you use a debit/credit card there will be a processing fee of 3%

7. Payment Methods?

Cash, check, money order, cashier check and debit/credit
cards.  (Please note if using a credit or
debit card a 3% convenience charge will be added for each transaction).

8. What is 'Arraignment'?

When a complaint or traffic citation is issued, the person charged is given an arraignment date to appear in court. That person, known, as the “defendant,” has the right to have the complaint or citation read to him/her prior to entering a plea. The defendant may enter one of three pleas: guilty, no contest, or not guilty. The Judge will not hear evidence about the case at an arraignment if the defendant enters a not guilty plea. The defendant will have the opportunity to present evidence at the trial.

9. Is there a way to pay for a citation without appearing in court?

Some citations may be paid without appearing in Court.  You must, however, pay the citation on or
before your court date.   Please refer to
the back of your citation regarding if your citation is a payable
citation.  If the citation is not paid on
or before your court date and you do not appear in court, a warrant for your
arrest may be issued.

If your citation states “COURT” in the Total Due portion of your citation, this means
that it is not a payable citation and you must appear in court

10. What should I do if I have a warrant?

You may post your bond anytime at the Andover Police Department and will be given a court date to appear before the Judge. The bond may be paid with cash, or through a surety bondsman. You should appear at the Police Department with identification.

11. Is there a drop box for payments?

Yes.  It is located at the front doors of City Hall, (where Municipal Court is housed) at 1609 E Central

12. What is the Court Attire and Etiquette?

No one may wear clothing that is offensive, obscene, vulgar, racist or sexist, or contains gang related language or graphics.

No hats, unless for religious purposes.

No sunglasses unless under Doctor's care.

Shoes are required.

Electronic devices must be on silent in the courtroom.

Food and Drinking are not allowed in the courtroom.

13. Is my Driver's License Valid?

Drivers Solutions, P. O. Box 12021, Topeka, KS 66601.  Phone number: 
785 – 296 - 3671

You may go to www.ksrevenue.org
to check on the status of your driver’s license online.  Click on “Driver’s License Status Check” on
the right side of the screen.  You will
need your driver’s license to access the system.  Enter your name and date of birth as it
appears on your driver’s license.

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Police Department

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1. How do I provide feedback (Positive or Negative) about an employee of the Andover Police Department?

Just as we recognize that conflicts between citizens and agency employees can arise, we also realize that there are times when employees go above and beyond the call of duty.

If an Officer or Employee of the Andover Police Department provides services that you feel they should be commended for, please send the Chief a note or email to that effect at police@andoverks.com or by clicking HERE.

If you would like to completed a 5-10 minute survey on the overall service that you received by the Andover Police Department, please visit: https://www.andoverks.com/pdsurvey or click HERE.

If an Officer or Employee of the Andover Police Department provides services that you were not satisfied with and would like to file a complaint with the Department, please visit: https://www.andoverks.com/355/Submit-A-Complaint or click HERE.

2. Where and how can I pay for a ticket?

At the Andover Municipal Court located in City hall at, 1609 E Central, during business hours or online at www.andoverks.com

3. Do we provide fingerprinting services to the Community?

Yes, if you live or work inside the Andover City Limits. Additionally, there is no fee for this service.

4. What are the minimum qualifications to become a police officer for Andover.

Minimum qualifications include high school or GED diploma, 21-years of age at time of appointment, no criminal record, possess a valid Kansas driver's license; typing test, physical agility test, written aptitude test, polygraph, extensive background check, interview board, drug screen, physical and psychological testing.

The Andover Police also has the following list of automatic disqualifiers:

Applicants will be eliminated from the process if they have falsified, intentionally misrepresented, or have not been completely truthful or have not fully disclosed ALL information requested on a questionnaire, document, or application in any part of the pre-employment process.
• Applicants must satisfy all requirements as set forth in Kansas Statute 74-5605 (must be a Citizen of the United States, must be at least 21 years of age, must be the holder of a high school diploma or equivalent achievement, i.e. GED, is of good moral character and free of any physical or mental condition which might adversely affect the applicant’s performance as a police officer.)
• Applicants must satisfy all requirements as set forth by the City of Andover (applicant must not have a tattoo or brand, other than cosmetic tattoos, that would be visible to the public while on-duty in uniform or in civilian attire. Applicants with tattoos that are visible must agree as a condition of employment, that they would remove or cover the tattoo whenever on duty.)
• If military service has been rendered your DD214 must reflect a separation code and an honorable discharge or a discharge under honorable conditions.
• No convictions for any misdemeanor crimes involving morals, drugs, or weapon charges in the past five years.
• Must not have used, bought, possessed, sold or assisted in the distribution of marijuana in the past two years.
• Must not have used, bought, possessed, sold or assisted in the distribution of illegal or non-prescriptive steroids in the past three years.
• Must not have used, bought, possessed, sold or assisted in the distribution of any felony level drug or controlled substance, i.e. cocaine, heroin, LSD, ecstasy, fentanyl, hashish, mushrooms; opium, methamphetamine, etc. in the past 10 years.
• No convictions or involvement of any misdemeanor crimes of violence, or use of physical force or threats, during the past five years.
• Has not been convicted, does not have an expunged conviction, and has not been placed on diversion by any state or federal government for a misdemeanor crime of domestic violence or its equivalent under the uniform code of military justice, when such misdemeanor crime of domestic violence was committed on or after May 22, 1997.
• No convictions or involvement in misdemeanor property crimes within the past three years.
• May not have been convicted of, plead guilty or not contest to, or been diverted on a serious traffic violation within the past five years. Serious traffic violations to include, but not limited to DUI, reckless driving, hit and run, vehicular homicide, and eluding a police officer.
• May not have been convicted of, plead guilty or no contest to or been diverted on no more than two moving traffic violations within the past year.
• No convictions, diversions or expungements of any felony crime including juvenile offenses.
• Must not be currently charged with or under indictment of any criminal activity other than minor traffic violations.
• As an adult or juvenile may not have been convicted of a crime involving an act of dishonesty, include but not limited to theft, fraud, false police reports etc.
• If previous law enforcement experience has been rendered, must not have received discipline for a sustained violation of dishonesty to include but not limited to, lying, falsifying reports or documents, illegally obtaining narcotics, courtroom testimony/credibility.
• Applicants with background under Brady/Giglio rulings will not be considered.
• This list is not inclusive. An applicant may also be disqualified if the totality of their circumstance indicates that he/she would not be suitable as a police officer.

5. What can I do about traffic concerns in my neighborhood?

If you have a concern with traffic in your neighborhood such as speeding vehicles, you can contact the Andover Police Department at 316-733-5177 to report the issue immediately. All other issues can be handled by our Traffic Safety Coordinator, Lt. Lance Parker, who may select additional traffic enforcement options, including placing the radar equipment out in the area of concern. For more information, please contact Lt. Parker at 316-733-5177 ext. 215 or lparker@andoverks.com

6. Are Andover’s dog parks open to anyone, including non-residents?

The City of Andover’s two dog parks, both located in Central Park, are open and free to use by residents and non-residents of Andover. However, only dogs with a current City of Andover registration/license are permitted inside either of the City’s two dog parks. To find out how to register your dog with the City of Andover, please see FAQ “How do I register my dog with the City of Andover?”

7. What are the rules for dogs in Andover?

Per City Ordinances 2-301 through 2-305, all dogs in Andover over the age of six months must have a current rabies vaccination, must be registered with the City of Andover, and have a City license tag affixed to the dog’s collar. Per City Ordinance 2-401, dogs are not allowed to run at large in the City and must be on a leash whenever off of their property and not inside of a vehicle. Additionally, only dogs with a current City of Andover registration/license may use either of the City’s two dog parks.

8. How and where can I register my dog with the City of Andover?

Dog license and registrations are available 24-7 at the Andover Police Department (909 N. Andover Rd.) or at participating veterinarians in Andover. 

To obtain a dog registration/license, you will need 

1) your name and address, along with the dog(s) name, breed, and gender. 

2) Proof of rabies vaccination with expiration date (License is valid for the duration of the rabies vaccination). 

3) $15 cash or check ($10 with proof from a licensed veterinarian that the dog has been spayed or neutered). 

4) You may also provide a microchip number and/or picture to help in the identification of your dog should it be needed.

Andover Dog Licenses may also be obtained at any of the below partnering veterinary clinics:

(a small convenience fee may apply)

Kutter Pet Care Center

1607 W. Central Ave

Andover, KS 67002

(316) 733-4222

VCA Andover Animal Hospital and Pet Resort

517 W. Central Ave

Andover, KS 67002

(316) 733-0701

Countryside Pet Clinic & Resort

1936 N. Andover Rd.

Andover, KS 67002

(316) 733-8433

Hodes Veterinary Health Center

1060 N. Rose Hill Rd.

Rose Hill, KS 67133

(316) 260-5019

Rose Hill Veterinary Clinic

110 North Rose Hill Road

Rose Hill, KS 67133

(316) 776-0040

Prairie Station Veterinary Clinic

7818 SW Old Hwy 254

Towanda, KS 67144

(316) 541-2320

9. How many officers does the Andover Police Department have?

The Andover Police Department is comprised of 26 sworn officers, including a Chief of Police, a Captain, 6 Lieutenants, 4 Sergeants, 2 detectives, 4 School Resource Officers and 8 police officers. Additionally, the department has 8 civilian employees that include an Administrative Assistant, a Communications Director, a Records Custodian and 5 Communications Officers (dispatchers).

10. What hours are the police department open?

24 hours a day, 7-days a week, including holidays. City Sign Policy

11. What is the curfew in Andover?

11 PM Sunday through Thursday, and 12 AM on Friday and Saturday night.

12. Does this police department permit citizens to ride with police officers?

Yes, citizens who would like to ride with an officer must complete a “Waiver of Liability” form and have approval from the Watch Commander prior to the ride-a-long. Additionally, if the observer/rider is a juvenile (under the age of 18), the form must be completed by their parent or legal guardian. The ride along is limited to three (3) hours.

13. How do I get a Protection from Abuse (PFA) or a Protection from Stalking (PFS) order?

The protection from abuse process is designed to provide quick and immediate protection, however, certain requirements must be met before a PFA or PFS can be issued. You may seek a PFA or PFS for yourself, for yourself and your minor children or for only your minor children if:
1. Each person for whom protection is sought is in, or has been in, an “intimate partner or household member” relationship with the defendant.
2. Each person needing protection has been abused, attempted to be abused or threatened.
3. You are willing to testify to the allegations in an open court.
The process for obtaining a PFA or PFS can be overwhelming and intimidating. We encourage those who feel they qualify for a PFA or PFS to contact a Victim Advocate at the Family Life Center Safe House of Butler County by calling 316-321-7104 before seeking a PFA or PFS on their own. The Victim Advocate will walk you through the process and assist you with obtaining a PFA or PFS.

14. I have an old cell phone that no longer has service can I still call 9-1-1?

Yes all phones are still capable of dialing 9-1-1 even without service. As long as the phone has a battery and it is charged it will call in an Emergency. With this in mind the Andover Communications Officers request that if you give your small child an old cell phone please remove the battery from it as children playing with phones tend to dial all kinds of numbers and we receive frequent calls of this nature. But if it does happen don’t worry and just stay on the line and let the dispatcher know it was an accident, they are very understanding.

15. What are the rules for restricted driver’s licenses?

A driver with a Restricted License may drive at any time when accompanied by an adult, 21 years of age or older, who is the holder of a valid commercial driver's license, class A, B or C driver's license and who is actually occupying the seat beside the driver." For more information on restricted licenses, go to the Kansas Department of Revenue’s “Frequently Asked Questions About Teen Driving” website at http://www.ksrevenue.org/faqs-dmvteen.html

16. Why do I sometimes get asked to hold when I call 911?

In Andover there is normally only one Dispatcher on duty at a time and they may be helping someone else when you call. If your call is a non-emergency or a lower priority call, you may be asked to hold while the Dispatcher is helping the higher priority call.

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Senior Center

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1. Can I volunteer and recieve community services hours?

The Andover Senior Center is a wonderful location for those who are in need of community services hours. You can serve as an individual or as a group. If you need a report for your services hours we would be happy to provide one for you. Boy Scouts, Girl Scout, High Schools and Home Schooled are encouraged to volunteer.

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Stormwater FAQs

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1. Isn't stormwater runoff natural and harmless?

The rain is not to blame for the stormwater runoff problems. In fact, rainfall is completely natural. The problem is the pollution that contaminates runoff during its journey over roads, parking lots, and other impervious surfaces. Stormwater can also pick up fertilizers and chemicals from lawns and landscaped areas.

2. How can I get involved?

The City of Andover is going to form a stormwater management panel and implement a volunteer Storm Drain Stenciling Program for local organizations. If interested in either call us at 316-733-1303 ext. 235 or email us at rlanzrath@andoverks.com

3. What kinds of pollutants are found in the stormwater system?

Oil, paint products, pesticides, fertilizers, antifreeze, human and animal waste, and styrofoam cups are only a few of the many pollutants that can be found in the stormwater system.

4. What is NPDES?

NPDES stands for National Pollutant Discharge Elimination System, which is the compliance system for the Clean Water Act. NPDES requires that all stormwater discharges to water of the United States meet minimum federal water quality requirments More...

5. Does the City have to follow the same rules?

Yes, all operations of the City are treated the same as a private individual.

6. Is it okay to wash or sweep leaves, grass, soil, and/or other natural elements down the storm drain?

Grass and leaves repeatedly swept or washed into the storm drains can become a breeding ground for rodents and insects and can clog drains, causing localized flooding. Plant matter washed into bodies of water deprives aquatic life of oxygen as well. Soil is easily washed into storm drains when it rains and is a serious problem at many construction areas. This sediment clouds water and destroys aquatic habitats.

7. Why should I care about what goes down the storm drain?

Everyone should be concerned about stormwater quality becuase what we put down the storm drain ends up in locations used for drinking water and recreation areas. Everyone lives downstream from someone.

8. What Is Soil Erosion?

The wearing away of land surface by wind or water. Erosion occurs naturally from weather or runoff, but can be intensified by land-clearing practices related to farming, residential or industrial development, road building or timber cutting.

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Street Department

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1. Do the traffic signals on 159th Street East belong to the City of Andover?

No, they belong to City of Wichita and/or Sedgwick County.

2. Does the City of Andover repair water leaks?

No, the responsibility for maintaining water system belongs to the City of Wichita.

3. Does the City of Andover install driveway culverts for free?

The City does install culverts but all costs related to the culvert installation, equipment and labor are paid for by the property owner.

4. When is the City going to fix the big cracks on my street?

The Street Department started a large crack repair program a couple of years go. The repairs are funded by the City’s annual street rehabilitation program.

5. The snowplow piled snow in front of my driveway. When is the City going to remove it?

The Street Department clears the roadways of snow. As a result, some snow gets piled up in front of drives. The City does not remove snow from the front of driveways. It is each homeowners’ responsibility to clear their own drives.